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Tuesday, September 15, 2009

September 15, 2009

dear jessica,

One of our cars recently broke down, and my dad, trying to do the helpful thing, fixed it for us, then let us know about how much it would be. He didn't ask before fixing it, but just did it...I was a little annoyed... especially when the car broke down again the next day... but thankfully he didn't make us pay for it.

Then, my husband's dad, similarly trying to be nice, just had his mechanic friend from church look at it. We went over to his parents house tonight and the car was gone. "It's at the shop" we were told. My husband called the mechanic to let him know that we would like to talk about the cost before actually having him fix it, as we don't really have the money and have another car that he can use. But the job was already done, commissioned without our say-so. Oh, "it'll be about 850 dollars with parts and labor."

I am so upset right now. I realize that people are trying to be helpful, but this is the most unhelpful thing possible. I don't have a job currently, and we are hardly going to be able to scrape by as it is. Now, we're slapped with a huge bill that is equal to the VALUE of the car.

Is there anything I can do or say to these people? Or is it just a lost cause? I guess I'm frustrated for several reasons, most of which I'm sure are obvious, but mostly just because no one is treating us like adults and letting us decide when to fix our car -- since it IS our finances others are dealing with.

Any thoughts or advice?

Sign, Frustrated.

*****

Dear Frustrated,

First, let me say I totally feel so badly for you! I would be so frustrated too!

I think that you and your husband need to sit down with his father and lay it all out there. Let him know that you really appreciate the help and referral to his mechanic friend, but are unsure as to why he thought he could approve any work done on the vehicle. Let him know you are in a very tough financial spot and that you never would have approved $850 worth of work. Hopefully at this point you can have a discussion about payment options and maybe your father-in-law can either loan you the money or help you out.

If he says he didn't authorize any of the work done on the car then together with your father-in-law you need to go to the mechanic and let him know that the work done was not authorized. I am not sure about any laws or anything but I AM sure that they can't just do whatever they want to your car without permission first.

I honestly think the only way to handle this situation is to have some very frank conversations with the people involved. No one should have spent your money without your permission, especially on a car that might just have gotten rid of, had you known the cost to repair it would be more than the car is worth!

Sincerely,

jessica